Nano flaw acknowledged
A disgruntled customer who purchased an iPod Nano and discovered a problem regarding the screen finally got his dispute settled and acknowledged but had to publicise the problem via a website he setup (in fact two) before he was eventually listened to. I saw a space sample of the new 'Nano' in the gadget section of the recent "Weekend at Dave's" exhibition in docklands Excel centre. I have to say it is very pretty and very petite. However it seems that body armour is a must for potential purchasers. Just goes to show technology can easily be employed to enforce a dispute argument when large organisations decide to 'cop a deaf-un' - "power to the people!"
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